How HPI Works

Preparing for Decisions

HPI prepares people for healthcare decisions by determining what they understand and where additional knowledge is needed.

Rather than simply providing more health information, HPI uses assessment, targeted education, and reassessment to help people become better prepared to make important healthcare decisions.

Assess

Determine what people understand about healthcare and healthcare decision-making — without evaluating their health.

Identify

Identify gaps in knowledge and understanding so education can focus on the areas where it is needed most.

Improve

Provide targeted education with follow-up assessment to measure improvement in understanding and decision-making readiness.

A Different Kind of Healthcare Assessment

HPI does not evaluate an individual’s health or require personal medical history. It focuses on what people know, understand, and are prepared to do when making healthcare decisions. This allows HPI to assess healthcare knowledge and decision-making readiness while respecting individual health privacy.

What Organizations Can Learn

HPI gives organizations a population-level view of healthcare knowledge and decision-making readiness. It can help identify areas where people are well prepared, where important knowledge gaps exist, where targeted education may have the greatest impact, and whether understanding improves after education.

Knowledge strengths
Knowledge gaps
Education needs
Opportunities for better healthcare decisions

Better Preparation. Better Decisions

HPI identifies what people need to know before important healthcare decisions have to be made. By assessing knowledge, targeting education, and measuring improvement, HPI helps people become better prepared to make those decisions when they arise.